LOCK UP Online

Protect yourself from the broadband burglar! The internet is a very useful tool and provides opportunities to communicate, transform businesses and gather information. However it also presents opportunities for cyber criminals.

Whether you want to prevent becoming a victim of cyber crime yourself or if you're worried about a vulnerable family member or friend, read on for tips on how to tackle the broadband burglar. 


Read the signs and become savvy at spotting scams online. From advertising to fake emails – there’s always a broadband burglar lurking around the corner.

Becoming a victim to an online scam is nothing to be ashamed of, fraudsters can be very clever and spotting the signs can be tricky.

Familiarising yourself with just some of the following hints and tips can ensure you are protected and become scam savvy!

How to use auction sites with confidence

Auction sites like eBay are a prime location for scamming activities, watch out for the following:

  • people not sending you items once you have paid for them
  • someone buying something from you but cancelling the payment after you’ve dispatched it

To avoid this type of activity make sure anyone you deal with has a great selection of reviews.

Consider before you click any advertising

‌It's hard to get away from advertising these days, whether you're on a website or on some form of social media. And it is very clever, targeting you based on your browsing:

  • be aware - if you announce you’re getting married on Facebook you will suddenly see more adverts for honeymoon destinations and florists
  • be wary - flashy adverts promising free items or claiming you have won a prize are misleading and it's highly unlikely you'll win anything
  • sign ups - think twice before signing up to anything - you might become inundated with spam mail connecting you to a scam set-up
  • get rich quick schemes - you may come across these while browsing the web too - if it sounds too good to be true it probably is. Don't follow it up - it will likely lead you down a path of financial ruin


How to spot a fraudulent website

Almost anyone can create a website these days and sometimes they can be very convincing. Just be aware of the following before parting with any cash online:

Ticketing websites

Every year a small number of people become victims to fake websites making money out of people desperate for tickets. To make sure tickets you buy are legitimate follow these tips:

  • if you're buying tickets online, go to the official website related to the event and see the list of registered ticket sellers
  • do not use any site that has not been listed on the official website related to the event
  • be cautious of websites with a dubious address – maybe misspelt or with a character out of place.

Travel websites

There are plenty of travel websites created for the sole purpose of promising you a holiday but instead stealing your money. Stick to reputable and well known sites. Remember, if an offer looks too good to be true, it probably is!

How to spot a fraudulent email

Just because something has fallen into your inbox it doesn't mean it can be trusted. Read on to find out how you can spot a dodgy email:

  • letter based frauds which try to convince the reader that for a small fee they could be in line for a much larger windfall. Never reply – even in jest - as your email address will be added to a list and you are likely to receive more
  • your contacts may get their email accounts hacked - which means someone has managed to get into their account without them knowing. You might receive an emergency email from your ‘friend’ asking to send money to a bank account as they are in some sort of trouble - ignore and delete these emails
  • don't respond to emails that tell you to provide personal information or something bad will happen to your account. Legitimate companies will never request this information by email. If you're in doubt contact the company by phone or by typing in the companies web address into your browser. Never click on the link in these emails.